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Governor Baker ordered all non-essential businesses in the Commonwealth of Massachusetts to cease in-person operations for a limited period to contain the spread of COVID-19, and has extended the shutdown until May 4.

NEDCC's Andover facility will be closed until May 4, 2020.  While our facility may be closed, we are all still working and available by email and then can follow up by mobile. So please feel free contact our department heads with questions, comments, requests for advice, hopes and plans - we'd love to hear from you!

NEDCC's online preservation training, resources, disaster hotline, and "Ask NEDCC" service to continue as usual. Many of us are working remotely, so feel free to contact with any questions or concerns.


MORE INFORMATION on available online programs and resources during the shut down


Northeast Document Conservation Center
100 Brickstone Square, 4th floor
Andover, MA 01810-1494


(978) 470-1010


See staff list for emails by department.
For general questions, please send us a message through the general mailbox.




Directions to NEDCC


Clients or those requiring handicap access may park in the Reserved Visitor Parking spaces posted for Northeast Document Conservation Center (Numbers 27 through 29) located to the left of the Route 133 entrance of Building 100. For all-day workshops or large tour groups, please proceed to the large parking lot off York Street behind the Brickstone Square complex. A free shuttle bus runs between the parking lot and the buildings every 10–15 minutes. 

NEDCC is located in Building 100, the first of the two largest buildings closest to Route 133. Enter on the street-side of the building if you have parked in front. When walking from the back parking lot, you may enter through the courtyard between Buildings 100 and 200, and enter through the second door on your right.

Local Accommodations


If you are shipping an item to NEDCC, review our recommended Packing and Shipping Paper Artifacts or the Packing and Shipping Audio Media instructions.


If you have a specific question about the preservation or conservation of a paper item or collection, you may submit your question to a preservation specialist at no charge. You will receive an email response.

Getting Started

Visit the “Working With NEDCC” section for information about obtaining a proposal.