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Contact Us

Relocation notice: NEDCC has moved to a new facility!


ADDRESS

Northeast Document Conservation Center
600 Federal Street
Suite 100-S
Andover, MA 01810-1065

TELEPHONE

GENERAL INQUIRES
(978) 470-1010

24/7 COLLECTIONS EMERGENCY HOTLINE
1 (855) 245-8303

HOURS

Monday-Friday, 8:30 AM to 4:30 PM

NEDCC will be closed in observance of the following holidays:

Thanksgiving November 27-28, 2025
Christmas December 24-25, 2025
New Year’s Day January 1, 2026

EMAIL
GENERAL INQUIRES
[email protected]

PRESS AND MEDIA
Ryn Marchese, Marketing Manager, [email protected] 

STAFF

Contact by Department 

PRESERVATION QUESTIONS
NEDCC provides free preservation advice to institutions and individuals worldwide on topics ranging from pest management to digitization best practices. 

Submit a question


VISITING NEDCC 

We encourage visitors to make an appointment after speaking with a department director about their project and goals. Once your visit is confirmed, we’ll make sure a staff member is available to assist you. Same-day visits may be possible with advance notice. 

Call (978) 470-1010 or email [email protected]. 

PARKING AND ENTRANCE

NEDCC is located on the first floor of Building 600The entrance is on the left side of the building. Accessible parking spaces are available in the lot across from NEDCC’s entrance. 

 
 
 
 
 
 
 
 
 

 

LOCAL ACCOMODATIONS


DELIVERY AND RETRIEVEL OF MATERIALS

SHIPPING AND TRANSPORTATION 

If you are shipping an item to NEDCC, review our recommended instructions for packing and shipping paper artifacts and/or audio media. 

LOADING DOCK ACCESS

Please refer to the map above for directions to the loading dock on the I-93 side of Building 600. 

COURIER SERVICES

NEDCC offers courier services on a negotiated basis for clients in the northeast corridor of the US.  
Learn More 

COMPLETED AND DECLINED PROJECTS

Please contact NEDCC Registrar Jonathan Goodrich to schedule a pick-up at [email protected].


Getting Started

Visit the Working With NEDCC section for information about obtaining a proposal.