ADDRESS
Northeast Document Conservation Center
600 Federal Street
Suite 100-S
Andover, MA 01810-1065
TELEPHONE
GENERAL INQUIRES
(978) 470-1010
24/7 COLLECTIONS EMERGENCY HOTLINE
1 (855) 245-8303
HOURS
Monday-Friday, 8:30 AM to 4:30 PM
NEDCC will be closed in observance of the following holidays:
Christmas
December 24-25, 2025
New Year's Day
January 1, 2026
Martin Luther King Jr. Day
January 19, 2026
President’s Day
February 16, 2026
Memorial Day
May 25, 2026
Juneteenth
June 19, 2026
Independence Day (Friday before)
July 3, 2026
Labor Day
September 7, 2026
Indigenous Peoples' Day (Columbus Day)
October 12, 2026
Thanksgiving
November 26-27, 2026
Christmas
December 24-25, 2026
New Year's Day
January 1, 2027
EMAIL
GENERAL INQUIRES
[email protected]
PRESS AND MEDIA
Ryn Marchese, Marketing Manager, [email protected]
STAFF
PRESERVATION QUESTIONS
NEDCC provides free preservation advice to institutions and individuals worldwide on topics ranging from pest management to digitization best practices.
VISITING NEDCC
We encourage visitors to make an appointment after speaking with a department director about their project and goals. Once your visit is confirmed, we’ll make sure a staff member is available to assist you. Same-day visits may be possible with advance notice.
Call (978) 470-1010 or email [email protected].
PARKING AND ENTRANCE
NEDCC is located on the first floor of Building 600. The entrance is on the left side (south) of the building. Accessible parking spaces are available in the lot across from NEDCC’s entrance.
DELIVERY AND RETRIEVEL OF MATERIALS
SHIPPING AND TRANSPORTATION
If you are shipping an item to NEDCC, review our recommended instructions for packing and shipping paper artifacts and/or audio media.
LOADING DOCK ACCESS
Please refer to the map above for directions to the loading dock on the I-93 side of Building 600.
COURIER SERVICES
NEDCC offers courier services on a negotiated basis for clients in the northeast corridor of the US.
Learn More
COMPLETED AND DECLINED PROJECTS
Please contact NEDCC Registrar Jonathan Goodrich to schedule a pick-up at [email protected].
Getting Started
Visit the Working With NEDCC section for information about obtaining a proposal.