We encourage clients to make an appointment to ensure that we do not overbook our consultation rooms. Alternatively, if you prefer to minimize contact with others, you may ship your materials to us and request us to consult with you about your conservation treatment and digitization needs by phone, video chat, or email. For local clients who prefer to drop off their materials, we will continue to offer Curbside Service, which you can access here.
HOURS:
Monday-Friday, 8:30 AM to 4:30 PM
Note these upcoming special hours:
Thursday, June 22nd - 8:30 AM to 12 PM, closed the rest of the day.
Friday, June 23rd - 8:30 AM to 12:30 PM, closed the rest of the day.
ADDRESS
Northeast Document Conservation Center
100 Brickstone Square, 4th floor
Andover, MA 01810-1494
Telephone
(978) 470-1010
See our staff list for emails by department.
For general questions, please send us a message through the general mailbox.
Curbside Service Procedures
For clients who prefer to minimize contact with others, NEDCC offers curbside service for the delivery and retrieval of conservation, digital imaging and audio preservation projects.
Learn More about NEDCC's Curbside Service
VISITING NEDCC
Directions to NEDC
C
Parking
Clients or those requiring handicap access may park in the Reserved Visitor Parking spaces posted for Northeast Document Conservation Center (A-Lot, spaces A27 through A29) located to the left of the Route 133 entrance of Building 100. For all-day workshops or large tour groups, please proceed to Parking Lot B, or the large parking lot off York Street behind the Brickstone Square complex.
NEDCC is located on the fourth floor of Building 100, the first of the two largest buildings closest to Route 133. Enter on the street-side of the building if you have parked in front. When walking from the back parking lot, you may enter through the courtyard between Buildings 100 and 200, and enter through the second door on your right.
Shipping / Transporting Your Materials
If you are shipping an item to NEDCC, review our recommended Packing and Shipping Paper Artifacts or the Packing and Shipping Audio Media instructions.
If you require loading dock access, please refer to the map above for directions to loading dock 5 on the Route 133 side of Building 100.
NEDCC offers courier services on a negotiated basis for clients in the northeast corridor of the US. Learn More about NEDCC’s Courier Services.
oUR sTAFF
Learn more about the experience, expertise, and qualifications of the NEDCC staff.
Ask NEDCC
If you have a specific question about the preservation or conservation of a paper item or collection, you may submit your question to a preservation specialist at no charge. You will receive an email response.
Getting Started
Visit the “Working With NEDCC” section for information about obtaining a proposal.