disaster assistance

24/7 emergency phone assistance

Biloxi Public Library - September 2005 Photo: Christine Wiseman - Georgia Archives

As part of its Preservation Services program, NEDCC offers an emergency assistance program for institutions and individuals with damaged paper-based collections.

Do You Have a Collections-Threatening Emergency?

Call day or night, seven days a week. After Center hours, you will be referred to a second telephone number to reach a staff member. Please do NOT request disaster assistance via email, since it is not monitored 24 hours a day.

NEDCC staff members are available 24 hours a day to provide telephone advice when a disaster occurs. This service is provided at no charge thanks to a grant to NEDCC from the National Endowment for the Humanities (NEH). This service does not normally include on-site assistance.

Information provided includes advice on drying wet collections and dealing with damage from fire, pests, or mold. Referrals to commercial disaster recovery service providers experienced with library and archives collections can also be provided.