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Disaster Assistance

 

Telephone
Assistance

On-Site 
Assistance

Online
Resources

TELEPHONE ASSISTANCE

24/7 Collections Emergency Hotline: 1-855-245-8303

NEDCC staff members are available 24/7 to provide telephone advice to institutions and individuals handling collection-related disasters. Information provided includes advice on drying wet collections and dealing with damage from fire, pests, and mold. This service does not include on-site assistance.

National Heritage Responders: 1-202-661-8068

The American Institute for Conservation’s National Heritage Responders (NHR) is a highly skilled team of conservators and other collections care professionals with expertise in emergency response. NHR members are available to provide advice to individuals as well as advice and on-site response to institutions. (NHR members do not normally provide on-site assistance to individuals, although it may be possible to do so in conjunction with other collections in an affected region.) All assistance provided by the NHR is free. Less urgent questions can also be answered by emailing info@conservation-us.org

On-site Assistance

Disaster Recovery Service Providers

Some disasters — such as those involving contaminated water or large mold outbreaks — are too large or complex for an institution or individual to handle alone. In these instances, NEDCC recommends working with a disaster remediation company experienced in handling cultural heritage collections. The following companies have expertise in this area and can be reached around the clock: 

 

Belfor 800-856-3333
BMS Cat 877-730-1948
Polygon 800-422-6379

Massachusetts Board of Library Commissioners: 1-800-952-7403, x236

For Massachusetts public libraries only. MBLC staff is available to provide information, advice, and assessment either by telephone or on-site visit.

National Heritage Responders: 1-202-661-8068

The American Institute for Conservation’s National Heritage Responders (NHR) is a highly skilled team of conservators and other collections care professionals with expertise in emergency response. NHR members are available to provide advice to individuals as well as advice and on-site response to institutions. (NHR members do not normally provide on-site assistance to individuals, although it may be possible to do so in conjunction with other collections in an affected region.) All assistance provided by the NHR is free.

Online RESOURCES FOR DISASTER Response AND RECOVERY

NEDCC Preservation Leaflets

NEDCC has created Preservation Leaflets covering a number of emergency management topics, such as emergency salvage of wet books and records, wet photographs, moldy books and paper; integrated pest management; and freezing wet books and records. Click here for a list of available leaflets.

Emergency Salvage Procedures for Wet Items from the Minnesota Historical Society:

These reference sheets are organized by material type and include handling precautions, tips for prioritizing, and a list of supplies needed for drying twenty-one types of wet items.

http://www.mnhs.org/preserve/conservation/emergency.php

Field Guide to Emergency Response

This series of videos, created by Heritage Preservation and hosted on YouTube by the American Institute for Conservation, include demonstrations of salvage techniques.

https://www.culturalheritage.org/resources/emergencies/disaster-response-recovery/fieldguide

Fact sheets from the Heritage Emergency National Task Force:

Resources from the American Institute for Conservation:

Additional resources:

 


NEDCC is grateful for support from the National Endowment for the Humanities for its collections emergency hotline, training programs, outreach activities, and web resources.

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(Any views, findings, conclusions or recommendations expressed in these resources do not necessarily represent those of the National Endowment for the Humanities.)